If you’re looking to uncover the secrets hidden inside your DNA, a DNA test kit from CRI Genetics can help. The insights you’ll discover are invaluable and timeless.
Below you’ll find more information about our test kits, as well as answers to some of our most common questions.
The kit can be registered here: https://vault.crigenetics.com/register
Kit numbers are 2 letters followed by 6 numbers. Kit numbers can be found on your kit box, vial, or biohazard collection bag.
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First, don’t forget to register your kit!
Next, to ensure your sample will be optimal for the testing process, please make sure that there is no foreign substance inside your mouth before you perform the swab and refrain from eating, drinking, or even chewing gum for 60 minutes prior to swabbing.
Additionally, DO NOT let any liquid leak from the vial. This preservative is essential to us receiving your sample intact.
To achieve an optimal sample, please use the swabs to collect the DNA from inside your cheeks. One swab should be used on each of your cheeks. Please use an upward and downward motion when taking your DNA sample.
Next, follow these steps:
The kit is assigned to only one person and will be identified as a kit number. Therefore, no—each kit is designed for only one person.
If you sent your DNA kit back to the lab without registering, don’t panic—it happens! You may still register after you have the kit number. If you don’t have the kit number anymore, please contact our customer service team and we will be happy to assist with the registration process and provide your kit number.
Please contact our customer service via email support@crigenetics.com or chatting with us by clicking on the bottom right chat box or calling us at USA 1-800-571-9216; UK +44-800-368-8243 or you can chat with us by clicking the CRI Genetics Logo at the top of the screen. Then click on the chat box on the bottom right of the screen.
When will my CRI Genetics results be available?
Your results will be available within 8 weeks after the lab receives your sample. As soon as your results are ready, you will receive an email to login and view them online.
If you have paid for Fast Processing, your results will be available 3 weeks from the time our lab receives your sample.
After you mailed your samples, please allow a few business days for your Kit to be delivered to our laboratory. As soon as the kit arrives, you will be able to see and track your kit on your dashboard.
You will receive a notification once your samples are received in the laboratory.
Status updates are also sent via email for the progress of the reports.
You may also check your online account to see which stage your reports are in.
If you do not receive the notification email, please double check your SPAM/JUNK folder.
You may download a copy (digital versions) or PDF of your reports at any time. You may also print them off yourself. If you’d like to download or print digital copies of your reports, please see example of picture below.
We have haplogroup reports that can tell you your paternal haplogroup (for those with a Y-chromosome), maternal haplogroup, and even famous people you may share DNA with!
For a quick refresher, ancestry DNA testing allows you to:
And that doesn’t even include the amazing insights you can uncover with our health reports.
Curious what your DNA says about you?
Learn more about who you are.
With a simple swab of your cheek, we can analyze 527,414 markers on your DNA and compare them to scientific research so that we can show you all the ways in which you are unique.